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Customer Portal Employee Portal Training Videos Remote Support Focused. Expertise. Results. Customer Portal Employee Portal Training Videos Remote Support Home Solutions Unified Communications VoIP Phone System MiVoice Business BSB Elevate Cloud Communications Other Cloud Communications Applications Mitel Revolution Cloud Contact Center Mitel Contact Center Ancillary Services Support Services Industries Professional Services Financial Credit Union Banks Healthcare Manufacturing Education & Government Other IndustriesCareers Testimonials Recent News Resources Blog Newsletter Videos Events Webinars Guides White Papers Case Studies Legal Policies 844-462-7224 Contact Us Keep Connected Anytime, Anywhere BSB’s communications solutions keep you and your customers connected anytime, anywhere, on any device. Schedule a Call This year, BSB Communications proudly celebrates its 40th anniversary in the Communications Business. Throughout our journey, we have exemplified dedication, innovation, and an unwavering commitment to fulfilling our clients’ unique needs. We extend our deepest gratitude to our outstanding team, loyal clients, and steadfast partners for being the foundation of our success. Together, we have crafted a legacy of excellence and a future brimming with boundless potential. Recent Awards and Recognition Years average industry experience for technicians Years in business Mitel seats and counting Person team dedicated solely to unified communications Certifications between sales & technical staff BSB’s Promise to Our Customers : Superior Customer Experience Efficient omnichannel customer communication makes life easier Technology that Scales with You Keep pace with changing customer demands Streamlined Efficiency and Productivity Productivity skyrockets when you’re able to connect quickly and easily Elevate Your Communications Today Important Notice to MiCloud Connect Customers Our Communications Solutions Unified Communications All your communication solutions in one place allows you to handle customer interactions quickly, efficiently and affordably. Click Here VoIP Solutions VoIP technology offers advantages over traditional phone systems, including reduced costs, increased flexibility and enhanced features. Click Here Cloud Communications Leverage the power of the cloud to improve communication and collaboration within your organization. Click Here Contact Center Our complete contact center solution offers omnichannel customer support, superior customer service and full visibility of your agent’s performance. Click Here Ancillary Services Our comprehensive suite of services helps you leverage and deploy communications technology to achieve your business goals. Click Here Support Services In addition to providing 24/7/365 service, we also provide extra support services to ensure that your communications systems are always operating at their fullest potential. Click Here Schedule a Call Stop Waiting on Hold and Missing Messages Waiting for someone halfway across the world to fix your technology problems is a hassle. So is being placed on hold for an eternity only to have your call dropped. Who do you think will win when your competition is leveraging new technology and you’re busy working through the kinks in an outdated platform? Let’s Get Started Why BSB is the Premier Communications Solutions Partner in Michigan A Partner You Can Trust Our team’s certifications and expertise give us unmatched insight into the best implementation of our business communications solutions. Fast & Reliable Local Support We’re beside you – onsite or remotely – from installation through maintenance, training and ongoing support. Multi-Channel Communications Easily connect with your customers on their preferred channel – voice, text, chat or email. Airtight Security Protocol From password protection to data encryption, our solutions keep your information safe and secure. Reduced Cost Without Reduced Quality Scalable solutions provide the features and functionality you need without breaking the bank. Happier Customers and Employees User-friendly communication solutions offer a superior customer experience that makes everyone happy. Schedule a Call Your Path to Success When You Partner With BSB 1. Discovery You tell us your day-to-day issues and needs, and we discover the ways to improve your internal and external communications. 2. Design Our solutions engineers design a suite of options for you to consider and explain the benefits and drawbacks of each. 3. Deploy We set up your new system and ensure you have everything you need. 4. Train Thorough training ensures that you and your team are confident and proficient in using the new system. 5. Leverage You get the most out of your investment with us through ongoing software assurance, annualVirtual technology was in the early stages when we deployed a virtual Mitel voice application. We required a solution that could keep our key staff members connected 24/7. We also took advantage of VoIP technology for seamless transparency between multiple facilities. Brad Atherton TWB You do things right, and let me tell you, I have worked with a lot of companies over the years and working with all of you, has been a nice refreshing experience.” Michael Voren Girl Scouts The City of Wayne has partnered with BSB Communications since 2001. As the IT Director, my technology background helps me to say with confidence that BSB Communication’s staff is the best in the business. Their experienced team has been invaluable in successfully completing many projects on time and within budget. Their support staff has been especially responsive when emergency situations happen. Jeff Martin City of Wayne I just wanted to write you and let you know how much I appreciate Ron working with us. He always goes above and beyond for me and our GHS staff. Every time I’ve had to deal with a phone emergency he’s stepped up and quickly helped me out. Any other time I’ve had to work with him he is always in a great mood and is great to work with. Thank you! Gregory Nolkemper Genesee Health System Strategic Partners Subscribe to Our Newsletter Email (Required) BSB COMMUNICATIONS 41150 Technology Park Dr, Suite 101 Sterling Heights, MI 48314 Phone: ( 844) 462-7224 Fax: ( 844) 462-7224 Email: [email protected] SOLUTIONS Unified Communications VoIP Phone System MiVoice Business Cloud Communications Applications Mitel Revolution Cloud Contact Center Mitel Contact Center Ancillary Services Support Services RESOURCES Blog Newsletter Videos Events Webinars Guides White Papers Case Studies Legal Policies © 2011 -2024 BSB Communications Terms & conditions | Privacy Policy Follow Follow Follow × ×      × ...